Terms of Service

1. Services

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Liberty Pools provides pool-related services, which may include pool construction, remodeling, maintenance, repair, cleaning, inspections, consultations, estimates, and related customer support. Information on our website is provided for general informational purposes and does not create a binding service agreement unless separately confirmed in writing by Liberty Pools.

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Quotes, estimates, service availability, scheduling, and pricing may vary based on project details, property conditions, location, materials, labor, permits, and other factors.

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2. Lead Forms and User Information

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When you submit a form on our website, you agree to provide accurate and current information. You authorize Liberty Pools to contact you using the contact information you provide, including by phone, email, and text message, to respond to your inquiry, follow up about your request, schedule appointments, provide estimates, and communicate about our services.

You are responsible for ensuring that any phone number or email address you provide belongs to you or that you are authorized to provide it.

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3. SMS Messaging Program

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By opting in to receive SMS/text messages from Liberty Pools, you agree to receive recurring text messages from us at the mobile number you provide. Our SMS program may include:

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• Lead follow-ups after you submit a form.

• Appointment scheduling and appointment reminders.

• Quote, estimate, and consultation updates.

• Service reminders and project updates.

• Customer support and account-related messages.

• Promotional offers, seasonal reminders, and marketing messages related to Liberty Pools services.

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Message frequency may vary based on your interactions with us and the services you request.

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4. SMS Opt-Out Instructions

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You may opt out of SMS/text messages at any time by replying **STOP** to any message from Liberty Pools. After you send STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.

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For help, reply **HELP** to any message or contact us directly using the support information below.

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5. Message and Data Rates

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Message and data rates may apply to SMS/text messages sent or received as part of our messaging program. Charges are determined by your mobile carrier and your wireless plan. Liberty Pools is not responsible for any charges from your mobile carrier.

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Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Liberty Pools.

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6. Carrier Liability Disclaimer

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Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and network operator and may be affected by coverage, device limitations, filtering, technical issues, or other factors outside our control.

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7. Support Contact Information

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For support related to Liberty Pools services or our SMS messaging program, contact us:

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Liberty Pools
Email: contact@libertypools.com
Phone: (561) 563-1899
Address: 6413 Congress Ave, Suite 110 Boca Raton, FL 33487
 

You may also reply **HELP** to any SMS message from us for assistance.
 

8. Privacy
 

Your use of our website, lead forms, and messaging program is also governed by our Privacy Policy, available at: Privacy Policy

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Please review the Privacy Policy to understand how we collect, use, disclose, and protect your information, including information related to SMS opt-ins and mobile data.

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9. Age Restriction

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Our website, forms, services, and SMS messaging program are intended for individuals who are at least 18 years old. By using our website, submitting a form, or opting in to receive SMS messages, you represent that you are 18 years of age or older.

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10. Acceptable Use

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You agree not to:

• Use our website or forms for unlawful, fraudulent, abusive, or misleading purposes.

• Submit false, inaccurate, or unauthorized information.

• Interfere with the operation, security, or availability of our website or systems.

• Attempt to access systems, data, or accounts without authorization.

• Use our communications channels to harass, threaten, or abuse our employees, contractors, or representatives.

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11. Intellectual Property

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All website content, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Liberty Pools and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit website content without our prior written permission.

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12. No Warranty

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Our website and communications are provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components. Information on the website may be updated, changed, or removed at any time.

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13. Limitation of Liability

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To the fullest extent permitted by law, Liberty Pools will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of our website, forms, communications, SMS program, or services.

Nothing in these Terms limits liability that cannot be limited under applicable law.

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14. Changes to These Terms

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We may update these Terms from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our website, forms, communications, or services after changes are posted means you accept the updated Terms.

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15. Governing Law

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These Terms are governed by the laws of the state where Liberty Pools is headquartered, without regard to conflict of law principles, unless applicable law requires otherwise.